Frequently Asked Questions

You can find the "Earn 5 EUR" tab in your user profile. All you have to do is share your great user experience with your friends. When your friends register with your activation code, they receive a 5 EUR credit, while you warn 5 EUR for each purchase they make. You can track your credit value in your BAM wallet and use it to purchase your next online education.

The content remains unlocked at all times and access will not be denied. You can access the content at any time, as it does not depend on how many times you have downloaded it and does not have an expiration date. :) 

For each BAM pâtisserie challenge, you can only add one photo or one video to the "Your Masterpieces" tab. If you want to share more photos, you can make a video with photos and share it with us.

You can see your submitted masterpieces in the user profile under the lesson of the purchased content where the masterpiece was submitted. By clicking on the "Your Masterpieces" tab, you can access the photo gallery. 

The content will appear when the payment is processed on our end. Payments are processed daily until 3 p.m. If you pay with your credit card or PayPal, the content will appear immediately. In this case, you can start immediately after placing the order.

Each BAM pâtisserie challenge is related to its corresponding lesson. Their content depends on the complexity of the challenge, which means that they do not all have the same instructions or structure. In some cases, it is important to make the final product using the exact amount of ingredients, in others, following the process closely is more important. The challenges are also tailored to your newly acquired knowledge. Remember, you can go through the content multiple times. This may help you successfully complete the challenge.

Since the Online Academy’s main purpose is to teach you new skills, we have prepared a Q&A tab for each lesson of the purchased content. You can find the tab in the user profile under each lesson. There you can ask your question(s), and we will do our best to provide answers as soon as possible. We will post our answer in the Q&A tab as well.

You can see the ingredients and utensils you need for each lesson directly in your user profile. They are listed on the "Utensils” tab. In addition to the content, each lesson also contains BAM pâtisserie challenges. Ingredients and utensils vary depending on the lesson and challenge, so be sure to check the which utensils you need before starting each part of the lesson. 

Yes, the online content of the BAM Pâtisserie Academy is divided into different lessons, but they are all still related to the topic. The different lessons are listed in the field where you can view the purchased content.

The duration of the courses depends on the topic of the purchased content. Some are shorter, while more challenging ones are, of course, longer. The duration of each chapter is written next to it, in the field where you can view the content of the selected lesson. By clicking on an individual lesson, additional text will open, including the lesson duration.